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Expectations Drive Accountability



In A ShellA team walks into trouble with eyes open. The team is full of well meaning people. The key questions to ask are 'How to navigate back to course?', 'What are some leadership traits that will accelerate course correction?', 'How to sustain the accountability of the team?'


Unexpected failures happen only because of mindless risktakes. Such a failure usually results in immediate loss of credibility. A sense of urgency to get back to course as soon as possible builds up and intensifies.

Seek First to Understand Difficult Employees



Difficult Employee"Listen to difficult employess only while it is productive". I read this tweet and said to myself "How true!". To understand this better, we have to understand why people could potentially turn difficult to handle in the first place. Most people are good and motivate themselves to learn, align and contribute. Remembering Maslow's theory, people look for esteem and recognition ("I among Us") with time.

Getting The Best Out Of Your People

LeadershipThis question on leadership style is a very common one. Is there a formula that works? When thinking about it, the first thing that occurred to me was that the question should first be turned around on its head. It is natural for a human to think ‘WIFMWhat is In it For Me?’. The leader should feed to the WIFM to be able to get something back.

Listening Actively

Active ListeningListening actively requires proper use your  mouth, nose, eyes and the rest of your body apart from the usual ears during the listening process. Henceforth whenever you are listening to another person, observe and train yourself on the following to become an effective listener. You will be able to demonstrate empathy effectively.


1. Look for visual cues


Let us first see how to listen with your eyes. It is said that the eyes speak the heart out and words speak the mind out. So it makes sense to keep eye contact and see what

புலன் ஆய்ந்து கேட்டல் பற்றி வள்ளுவர் வாக்கு

தமிழ் செம்மொழிதலைமைப் பொறுப்பில் (Leadership position) இருப்பவன் கற்றுக் கொள்ள வேண்டிய திறன்களைப் பற்றி வள்ளுவர் அறிந்து சொல்லியிருக்கிறார். எந்தத் தலைப்பை எடுத்துக் கொண்டாலும் வள்ளுவர் வாக்கு அங்கே நிற்பதை அறிய முடிகிறது!


உதாரணத்திற்கு "புலன் ஆய்ந்து கேட்கும்" (Listening with senses) திறமை பற்றி சில நாட்களுக்கு முன்னர் எனது ஆங்கிலப் பதிவில் எழுதியிருந்தேன். வள்ளுவரின் வாக்கில் அதைப் பற்றிய சில கருத்துக்கள் கீழே:

Walk From No To Yes

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